Last Updated: June 22, 2026
Delta Auto Gear ("we," "us," or "our") operates the website deltaautoglassservicesca.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, place orders, subscribe to our newsletter, or otherwise interact with our services. Please read this Privacy Policy carefully. By using the Website, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information You Provide
We collect personal information that you voluntarily provide when you interact with our Website, including:
- Contact Information: Name, email address, and message content when you use our Contact Us form.
- Order Information: First name, last name, email address, shipping address (street, city, state, ZIP code), and optional order notes when you place an order through our checkout process.
- Newsletter Subscription: Email address and consent preferences when you subscribe to our marketing emails.
- Unsubscribe Requests: Email address when you request to unsubscribe from marketing communications.
1.2 Automatically Collected Information
When you visit our Website, certain information may be collected automatically through cookies and similar technologies, including:
- Device Information: Browser type and version, operating system, device type, and screen resolution.
- Usage Data: Pages visited, time spent on pages, links clicked, referring website, and date and time of visits.
- Shopping Cart Data: Products added to your cart are stored locally in your browser using localStorage technology. This data remains on your device and is not transmitted to our servers unless you complete a checkout.
1.3 Information We Do Not Collect
We do not collect payment card information, bank account details, or social security numbers through our Website. Payment processing, when applicable, is handled separately by our representatives through secure offline channels. We do not knowingly collect personal information from children under the age of thirteen (13).
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, communicate order confirmations, and arrange shipping and delivery.
- Customer Support: To respond to your inquiries, provide customer service, and resolve issues.
- Marketing Communications: To send promotional emails, product updates, and special offers to subscribers who have opted in to receive marketing communications.
- Website Improvement: To analyze usage patterns, improve Website functionality, and enhance user experience.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
- Security: To detect, prevent, and address fraud, security issues, and technical problems.
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: When you subscribe to our newsletter or agree to receive marketing communications, you provide explicit consent for us to process your email address for marketing purposes.
- Contract Performance: When you place an order, we process your information as necessary to fulfill our contractual obligations to you.
- Legitimate Interests: We process certain information based on our legitimate business interests, such as improving our Website and preventing fraud, provided these interests do not override your rights and freedoms.
- Legal Obligation: We may process information when required to comply with applicable laws and regulations.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our Website.
4.1 Types of Cookies We Use
- Essential Cookies: Required for basic Website functionality, including shopping cart persistence via localStorage.
- Analytics Cookies: Help us understand how visitors interact with our Website by collecting anonymous usage data.
- Preference Cookies: Remember your settings and preferences for a more personalized experience.
4.2 Managing Cookies
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some features of our Website, including the shopping cart, may not function properly.
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website, processing orders, delivering products, and sending communications. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
- Shipping Partners: We share shipping address and contact information with delivery carriers to fulfill your orders.
- Legal Requirements: We may disclose information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and any choices you may have regarding your information.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Order Data: Retained for seven (7) years for accounting, tax, and legal compliance purposes.
- Contact Form Submissions: Retained for two (2) years unless a longer period is needed to resolve an ongoing inquiry.
- Marketing Subscriptions: Retained until you unsubscribe or request deletion.
- Shopping Cart Data: Stored locally on your device via localStorage and can be cleared by clearing your browser data.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using industry-standard encryption protocols.
- Access controls limiting employee access to personal information on a need-to-know basis.
- Regular security assessments and updates to our systems and practices.
- Secure storage of customer data with encryption at rest where applicable.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is one hundred percent (100%) secure. We cannot guarantee absolute security of your data.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
8.1 General Rights
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Portability: You may request a copy of your data in a structured, commonly used, machine-readable format.
- Objection: You may object to the processing of your personal information for direct marketing purposes.
8.2 California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
- The right to know what personal information we collect, use, disclose, and sell.
- The right to request deletion of your personal information.
- The right to opt-out of the sale or sharing of your personal information (we do not sell personal information).
- The right to non-discrimination for exercising your privacy rights.
- The right to correct inaccurate personal information.
- The right to limit the use and disclosure of sensitive personal information.
To exercise any of these rights, please contact us through our Contact Us form. We will respond to verifiable requests within forty-five (45) days.
8.3 Marketing Communications
You can opt out of marketing emails at any time by:
- Clicking the "unsubscribe" link in any marketing email we send.
- Visiting our Unsubscribe page and submitting your email address.
- Contacting us through our Contact Us form.
Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your orders and account.
9. Children's Privacy
Our Website is not intended for children under the age of thirteen (13). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately through our Contact Us form.
10. Third-Party Links
Our Website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected through our Website.
11. International Users
Our Website is designed for users in the United States of America. If you access our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Website, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.
12. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Our Website does not currently respond to DNT signals. However, you can manage your privacy preferences through your browser settings and the choices described in this Privacy Policy.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Website after any changes constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our Contact Us form. We are committed to resolving any privacy concerns promptly and transparently.
